SportMember app – easy member management for coaches and clubs
The SportMember app consolidates all member management in one place. As a coach or club leader, you get a complete overview of all players, their contact information, roles, and attendance history. No more scattered lists and outdated spreadsheets – everything is in the app and updates automatically.
What is member management in SportMember?
Member management is about keeping track of who's on the team, how to contact them, and what their status is. In the SportMember app, you see all members in a unified list with name, photo, contact info, and role. You can filter, search, and group as needed.
Core member features:
- Member overview: All players collected with name, photo, and contact info
- Roles: Coach, player, parent, assistant, or custom roles
- Contact details: Phone, email, address, and emergency contact
- Attendance statistics: See who shows up and who declines
- Profile management: Members update their own information
Why use an app for member management?
Excel sheets and paper lists quickly become outdated. Members change phone numbers, parents rotate, and new players join. With the SportMember app, members update their own information, so you always have accurate data without manual work.
Always up-to-date information
When a member changes their phone number or address, they update it themselves in the app. You don't need to chase information or maintain lists. Everything syncs automatically and is available to coaches and relevant leaders.
Quick communication
From the member overview, you can send a message to one player, a group, or the entire team with one tap. You choose whether it's a push notification, SMS, or email. Contact details are always current, so your messages get through.
Overview of roles
Each person on the team has a role: coach, player, parent, assistant, etc. Roles determine what they can see and do in the app. A coach can create activities and see all information, while a player only sees what's necessary.
Member management for coaches
As a coach, you need to know who's on your team and how to reach them. The SportMember app gives you:
- Complete player list: All players with name, photo, and contact info
- Parent overview: Who are parents to whom, with direct contact
- Attendance history: See statistics on individual player participation
- Quick contact: Call, text, or email directly from the app
- Notes: Add private notes to player profiles
You can also see who hasn't responded to activities and send targeted reminders to those specific players.
Member management for clubs
Club leaders need oversight across all teams. With the SportMember app, you can see all members in the club, regardless of which team they belong to. You can filter by team, department, or role.
Club features for member management:
- Cross-team member list: All members across the entire club
- Department division: Group by department (senior, youth, children)
- Role management: Define who are coaches, leaders, and board members
- Access control: Determine who can see what at club level
- Member numbers: Assign and manage member numbers centrally
Parents and managed profiles
Parents can manage their children's profiles from their own account. They can register children for activities, view messages, and update contact information – all without the children needing their own account.
Parent features include:
- Manage multiple children: One parent account can control multiple child profiles
- Register on behalf of: Parents sign up children for training and matches
- Receive messages: Parents get the same messages as the children
- Update information: Keep contact info and address current
How member management works
- Create the team: Start by creating your team in the SportMember app
- Invite members: Send invitations via SMS or email
- Members sign up: They create profiles and fill in information
- Assign roles: Make players into coaches, assistants, or parents as needed
- Keep data updated: Members update their own profiles
The entire process is self-service. You invite, members do the rest. You can also add members manually if needed.
Privacy and GDPR
SportMember takes privacy seriously. All data is stored securely and follows GDPR. Members can control what others can see – for example, they can hide their address or phone number from other players. Only coaches and club administrators have access to sensitive information.
FAQ – Frequently Asked Questions
Can I see all members across teams?
Yes, as a club administrator you can see all members in the entire club. You can filter by team, department, or role to find specific people.
How do members update their information?
Members log into the app and update their own profile. Changes take effect immediately and are visible to coaches and relevant leaders.
Can parents see other players' information?
Parents can only see limited information about other players. Addresses and phone numbers can be hidden by individual users. Coaches have full access to contact information.
How do I add new members?
You can invite new members via SMS or email directly from the app. They receive a link and create their own profile. You can also add them manually.
Can I export the member list?
Yes, you can export member data to CSV format from the web version. This is useful for accounting, insurance, or other administrative purposes.
What if a member changes teams?
You can easily move a member from one team to another within the same club. All their data follows, and they don't need to create a new profile.
Can I create custom fields for member information?
Yes, clubs can create custom fields for member profiles. This can include things like jersey number, license number, allergies, or other relevant information.
Is member management included in the free version?
Yes, basic member management is free. Everyone can view members, update profiles, and communicate. Advanced features like payment handling require PRO.